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Frequently Asked Questions

The most common questions from parents and kids getting started with MyTableTopApp.

Do I need to install an app?

Not yet — the mobile apps are coming to the App Store and Google Play. In the meantime, the full experience runs in your browser at mytabletopapp.co.uk. Tap 'Launch Web App' anywhere on the landing page to jump in.

How old does my child need to be?

There's an age bracket for every stage: 4–6 (big buttons, visual only), 7–10 and 11–13 (guided listing with parent approval), and 14–16 (optional independent banking with parent override). Everyone under 18 uses a profile inside a parent account.

What does it cost?

Sign-up is free. When a sale completes, we take £0.30 + 5% plus Stripe processing — itemised at checkout. No listing fees, no subscription.

How do payouts work?

Sales land in a family Wallet on your Parent Dashboard. Once the buyer confirms delivery (or 7 days pass with no dispute), the funds unlock and you can withdraw to your linked bank via Stripe.

Is my child's chat safe?

Kids never type free-form messages to buyers. All communication uses parent-approved preset phrases — grooming, bullying, or contact-detail leaks are structurally impossible.

Can I remove a listing after it's live?

Yes. From your Parent Dashboard's Moderation column, tap any live listing and hit 'Unlist'. It vanishes from the marketplace instantly.

Which countries can I sell in?

We're UK-only at launch. All prices are in GBP and shipping is domestic Royal Mail / Evri.
Last updated: February 2026 · Questions? Get in touch via our contact form